Refund Policy

This policy is Section 7 of our Terms of Service.

Fourteen days to change your mind

You may withdraw from a lifetime purchase for any reason within 14 days of purchase and receive a full refund of the amount paid. Request it through the support link on your Paddle receipt, or write to us at support@typeside.app.

For monthly and annual subscriptions, you may withdraw for any reason within 14 days of your first purchase, or of the day you changed to a different plan, and receive a full refund of the amount paid. Request it through the support link on your Paddle receipt, or write to us at support@typeside.app. If mandatory withdrawal rules entitle you to more, those rules prevail. Using the Services alone does not waive those rights.

Cancelling later

After the 14-day period you may still cancel a subscription at any time. Cancellation takes effect at the end of the period you have paid for; access continues until then, and the remaining time is not refunded (when you change to a different plan, Section 6 (Subscriptions) applies instead). You cancel from My Account through Paddle's customer portal. We do not charge a cancellation fee or penalty. After the 14-day period, refunds remain available where required by applicable law or where we have failed to provide what you purchased.

How refunds are made

Paddle, as the seller, decides refund requests and returns the money to the payment method you used. If Paddle declines a request you made within the 14-day period, we refund it ourselves. When a refund is completed, the paid licence ends.

If we are at fault

If we fail to provide the Services for a period for reasons within our control, we refund that period separately, whether or not you cancel.

This section covers the situation where you end the contract. Where we end it, Section 14 (Term and Termination) applies.