Refund Policy

This policy is Section 7 of our Terms of Service.

Fourteen days to change your mind

You may withdraw from a lifetime purchase or subscription-to-lifetime conversion for any reason within 14 days of purchase and receive a full refund of the amount paid for that purchase or conversion. Request it by writing to typeside001@gmail.com. When a conversion refund is approved, the same licence returns to the original subscription only through its original paid end date; automatic renewal is not restarted.

For monthly and annual subscriptions, you may withdraw for any reason within 14 days of purchase, and after that you may still request immediate cancellation at any time. Either way, we refund the unused time. The amount is prorated from the actual amount paid, using the remaining period when you request cancellation, not the amount of AI usage. If mandatory withdrawal rules entitle you to more — including a full refund where the conditions for a deduction were not met — those rules prevail. Using the Services alone does not waive those rights.

Cancelling later

You may cancel a subscription at any time. Choose immediate cancellation with the unused period refunded on a prorated basis, or cancellation at the end of the paid period with access continuing until then and no refund for that period. Cancellation at the end of the period is available on My Account; for immediate cancellation with a refund, write to us. We do not charge a cancellation fee or penalty. After the 14-day lifetime withdrawal period, refunds remain available where required by applicable law or where we have failed to provide what you purchased.

How refunds are made

We make refunds to the payment method you used, within three business days of the day you tell us you are withdrawing or cancelling — we do not have to accept your request first. Where you paid by card, we ask the card issuer to stop or reverse the charge without delay; the money may then take a few more days to reach you, and any delay in that step is our responsibility, not yours.

Paddle may review a refund before approving it; that review does not change the refund deadline above or our responsibility for any delay. We record your notice when received and show the request as pending while that happens; your rights do not wait for approval. The app changes the paid entitlement only on confirmed approval. A rejection does not erase your notice or any mandatory right, and you may contact us for review. A pending lifetime refund prevents permanent offline activation.

If we are at fault

If we fail to provide the Services for a period for reasons within our control, we refund that period separately, whether or not you cancel.

This section covers the situation where you end the contract. Where we end it, Section 14 (Term and Termination) applies.